Privacy and cookies policy

Hello!

Your comfort and security are our priority, which is why we have prepared a policy presenting the principles for personal data processing and the use of cookies in connection with using the website https://agawa.waw.pl

First, some formal information – the website is administrated by

Agawa Bujalski i Bujalska Spółka Jawna

National Court Register No. (KRS) 0000897403,

National Business Register Number (REGON) 368578739,

Tax Identification Number (NIP) 1182156500,

ul. Poznańska 56

05-850 Ożarów Mazowiecki.

If you have any concerns regarding this privacy policy, please contact us at info@agawa.waw.pl

Key information​

We know that your time is valuable, so we have prepared a short version of the most important principles related to protecting your privacy.

  • When you contact us or perform other actions through our website (creating a user account, placing an order, subscribing to our newsletter, submitting a complaint, withdrawing from an agreement, etc.) you provide us with your personal data. We guarantee that your personal data will remain confidential and secure and will not be made available to any third party without your express consent.
  • We only entrust the processing of personal data to trusted and verified service providers. We use analytical tools such as Google Analytics , which collects information about your visits to the site (pages you have viewed, time you have spent on the site, and your navigation between pages).
  • Cookies from Google LLC are used for the purpose of the Google Analytics service. In the cookie settings, you can choose whether or not we can use cookies for marketing activities as part of Google Analytics. We use marketing tools such as Facebook Pixel to send you advertisements. This involves the use of Facebook cookies. In the cookie settings, you can choose whether or not to consent to Facebook Pixel. We use Google AdWords remarketing tools.
  • This involves the use of Google LLC cookies for the Google AdWords service. In the cookie settings, you can choose whether or not to consent to Google AdWords. We are part of the Google AdSense advertising network.
  • This involves the use of Google LLC cookies for the Google AdSense service. In the cookie settings, you can choose whether or not to consent to personalised advertising from Google AdSense. When playing videos from YouTube on our website,
  • Google LLC cookies relating to the YouTube service are used. We use a tool called HotJar, which allows us to track your behaviour on the site. HotJar cookies
  • are used for this purpose. In the cookie settings, you can choose whether or not you consent to our use of HotJar tracking cookies.
  • You have the option to share content on
  • social networks and to subscribe to a social media profile. Using these functions involves using cookies from social network providers such as Facebook, Instagram, YouTube, Twitter, Google+, and LinkedIn.
  • We use the Disqus comment system on our website. This involves the use of Disqus cookies.
  • We use our own cookies in order for the website to function properly.

Detailed information is provided below.

Personal data.

The controllerof your personal data within the meaning of the data protection regulations is

Agawa Bujalski i Bujalska Spółka Jawna

National Court Register No. (KRS) 0000897403,

National Business Register Number (REGON) 368578739,

Tax Identification Number (NIP) 1182156500,

ul. Poznańska 56

05-850 Ożarów Mazowiecki.

Separate purposes, legal regulations, and processing periods are indicated for each purpose for processing personal data.

Permissions .
In accordance with the principles of the GDPR regarding the processing of your personal data, you have the right to access, rectify, restrict, and erase your personal data, as well as the right to data portability. You also have the right to object to the processing of your personal data, to file a complaint with the supervisory authority, and to revoke your consent to the processing of your personal data, if any such data was provided.

The exercise of the rights indicated is described in detail in Articles 16-21 of the GDPR. We encourage you to familiarise yourself with these provisions. At the same time, we would like to clarify that the rights indicated above are not absolute, and that you are not entitled to such rights in relation to all processing of your personal data. When describing each personal data processing operation, we have made every effort to indicate which rights you are entitled to in that specific operation.

At the same time, we would like to point out that you always have the opportunity to file a complaint with the supervisory authority (the President of the Office for Personal Data Protection) if you believe that any irregularities in our processing of your personal data have occurred.

In addition, you can always request information from us about the personal data we have collected and the purposes for which we process such data. To do so, please send an email to info@agawa.waw.pl. You can also send any questions relating to the processing of your personal data to this address. However, we have made every effort to ensure that the information you may need is comprehensively presented in this privacy policy.

Safety.

We shall ensure the confidentiality of any personal data that you provide to us. We shall take all possible and effective security and data protection measures required by law. All personal data collected shall be stored with due care and protected from access by unauthorised persons.

List of entrusted data. We shall entrust the processing of personal data to the following entities:

  • The server owner – to store data on the server,
  • WIZOKO Joanna Paterek-Michalska – for the provision of IT support services, which involve the possibility of the service provider gaining access to your personal data.

All entities to which we entrust the processing of personal data guarantee that the appropriate measures for the protection and security of personal data as required by law have been applied.

Processing activities and the purposes thereof

User Account
In order to create an account, you must enter your e-mail address and set up a password for your account. Providing data is voluntary, but necessary to create an account. When personalising your profile, you can provide other personal information such as your name, billing address, and shipping address. Providing these data is voluntary. Please note, however, that in order to place and finalise an order, it is necessary to provide these details.

Please note, however, that in order to place and finalise an order, it is necessary to provide these details.

Please be advised that the data you provide to create an account is processed solely for the purpose of using and maintaining the account, while the data you provide in your user account is intended to facilitate the order process by automating the completion of order form data. The legal basis for the processing of your personal data in your user account is the performance of the user account agreement which you conclude on the basis of our general terms and conditions – Article 6 (1) (b) of the GDPR.

The data collected in your account are processed for the website and stored on the server.

The duration of the processing of your data within your account is the same as the period during which you maintain such account. After deleting your user account, the data will be deleted from the database (except for data on orders placed).

You may access your processed personal data in your account at any time. You may access your processed personal data in your account at any time. You may access your processed personal data in your account at any time. After logging in to your account, you can modify or delete such (except for data on orders placed). You can delete your account at any time.

In accordance with Article 20 of the GDPR, you have the right to data portability.

Orders.

In order to place and execute an order, it is necessary to provide additional data, i.e. name and surname (company data), billing address, shipping address, e-mail address, telephone number. Providing such data is voluntary, but is necessary to place an order.

All data entrusted to us in connection with an order are processed for the purpose of processing the order (Article 6 (1) (b) of the GDPR), issuing an invoice (Article 6 (1) (c) of the GDPR), accounting for the invoice in our accounting records (Article 6 (1) (c) of the GDPR) and for archiving and statistical purposes (Article 6 (1) (f) of the GDPR).

If you have a user account, you can view your order history. Each order is documented by an invoice.

Orders are also recorded in our internal database for archival and statistical purposes.

Data resulting from orders are processed

for the entire period resulting from the execution of the order, and until the expiry of the limitation period for claims under the concluded agreement. After this time, the data may be processed for statistical purposes.

At the same time, we would like to inform you that we are obliged to store invoices with your data for a period of 5 years from the end of the tax year in which the relevant tax obligation arose.

It is not possible to rectify order data after an order has been completed. In addition, you may not object to the processing of your data or to request deletion thereof until the expiry of the limitation period for contractual claims.

Similar rules apply to invoices which have already been concluded. However, once the limitation period for contractual claims has expired, you may object to our processing of your data for statistical purposes and to request that your data be deleted from our database. In this case,

you also have the right to data portability in accordance with Article 20 of the GDPR.

Newsletter.

To subscribe to our newsletter, you must enter your e-mail address using the form provided.

Any data you provide to us when signing up for the newsletter will be used to send the newsletter. The legal basis for the processing of the data entrusted in this case is your consent provided upon subscription to the newsletter (Article 6 (1) (a) of the GDPR)

The data is processed within the mailing system and stored on the server.

The duration of the processing of your personal data is the same as the duration of the newsletter, unless you have previously opted out of receiving it. In that case, your data will be deleted from the database.

You may correct your data stored in the newsletter database or delete it at any time. You also have the right to data portability as referred to in Article 20 of the GDPR.

Complaints and withdrawal from the agreement.

Lodging a complaint or withdrawal from the agreement requires the transmission of the personal data necessary for this purpose (name and surname (company name), address, telephone number, e-mail address, bank account number).

In accordance with Article 6 (1) (c) of the GDPR, the data provided in connection with filing a complaint or withdrawing from an agreement is processed for the purpose of carrying out the above activities. The period for which such data are processed is the same as the period necessary for the execution of the specific procedure and, after completion thereof, the aforementioned data may be processed for statistical purposes.

At the same time, we would like to inform you that in this case it is not possible to rectify your data, nor can you object to their processing or request their deletion until the expiry of the limitation period for claims under the concluded agreement.

After this time, you may object to the processing of your data for statistical purposes and request their deletion from the database.

E-mail communication.

By sending us a message via the contact form or by e-mail, you provide us with your e-mail address (sender address). In addition, you can may include additional personal data in the content of the e-mail.
In this situation, your data is processed (in accordance with Article 6 (1) (a) of the GDPR) for the purpose of communication. After the communication has ended, we will process your personal data for archiving purposes for internal company needs (in accordance with Article 6 (1) (c) of the GDPR).

You have the right to request your correspondence history (if it has been archived) and to request its deletion, unless archiving it is justified by our overriding interests, including to defend ourselves against claims. The content of the correspondence may be archived and we are unable to specify an exact time of disposal. Policy regarding cookies and other tracking technologies We use cookies to enhance the functionality of your browser.

This information

is stored on your end device and can be read by our ICT system.

Consent to store cookies.

Information on the use of cookies and a request for your consent to the use thereof is displayed upon your first visit to the site. You can manage cookies from the website. In addition, you can change your settings at any time or delete the cookies altogether. However, please note that disabling cookies may cause difficulties in using the website.
We distinguish between our own cookies and third party cookies.

We use our own cookies for:

  • adapting the content of the agawa.waw.pl website to the User’s preferences, as well as optimising the use of the websites. Cookies primarily allow us to recognise your device and display our website accordingly.
  • improve the structure and content of the agawa.waw.pl website by creating statistics and content about how Users use the websites.

Third party cookies. Due to the use of functions provided by third parties on the website, cookies from these third parties are used. The use of such cookies is described below.

Analysis and statistics.

We use Google Analytics for statistical purposes, which involves the use of cookies from Google LLC. These enable us to track site statistics, such as the number of visitors, the operating systems and web browsers used to view the site, the time spent on the site, the pages visited, etc. You can choose whether or not to consent to the use of Google Analytics marketing functions.

In addition, we use HotJar, which allows us to track your behaviour on the website. HotJar cookies are used for this purpose. As part of your cookie settings, you can choose whether or not to consent to the use of HotJar tracking.

Marketing.

We use marketing tools such as Facebook Pixel to target advertising to you. This involves the use of Facebook cookies. As part of your cookie settings, you can choose whether or not to consent to the use of Facebook Pixel.

We also use remarketing tools such as Google AdWords. In the cookie settings, you can choose whether or not to consent to personalised advertising from Google AdSense. W ramach ustawień plików cookies mogą Państwo podjąć decyzję, czy wyrażają zgodę na korzystanie przez nas w tym przypadku z Google AdWords, czy nie.

Google LLC cookies As part of your cookie settings, you can choose whether or not to consent to the use of Google AdSense. AdSense

Social networking tools.

We offer the opportunity to use social media features, such as sharing content on social media networks and subscribing to profiles. Using these functions involves using cookies from social network providers such as Facebook, Instagram, YouTube, Twitter, Google+, and LinkedIn.

When playing videos from YouTube, Google LLC cookies are used for the YouTube service.

We use the Disqus comment system on our website. This involves the use of Disqus cookies.

Server logs

The use of the website is tantamount to sending queries to the server on which the website is stored. Each such query directed to the server is recorded in the server logs.

These logs will include your IP address, the server date and time, and information about your web browser and the operating system you are using. Logs are saved and stored on the server.

The data saved in the server logs are not used by us to identify you personally and are not associated with any specific person.

They are only auxiliary material to support the administration of the site. Their contents are not disclosed to anyone except those authorised to administer the server.